A little Bit About Us
DecaDent provides the leading edge in dental surgery equipment and service. As an officially approved key supplier of world-class, premier brands we will work with you to provide the very best after sales and routine service care. In every aspect of the work we do for you, from our first meeting to the continued support, advice and essential maintenance of your surgery and equipment, we focus on ensuring that not only do you have the solutions to your everyday needs, but also that they transform the efficiency, health and well-being of yourself and your team.
Planned servicing of appliances and equipment throughout your practice not only prevents costly downtime but is also a legal requirement in many cases and ensures that manufacturer’s warranties remain valid.
Minimal Installation Disruption – When you need new equipment installed we ensure that the disruption to your practice is kept to a minimum. Often, we can work while the practice is closed. You let us have the keys and we’ll hand them back when it’s all done. No stress, no project management issues.
Keeping your practice running is essential. If you’re equipment isn’t working, neither are you and that means lost revenue and unhappy patients. Having your equipment serviced according to the manufacturers recommendations is not only good sense but also ensures you comply with the CQC Outcome 11.
We have over 115 years of dental industry experience between us – A knowledge base we are very happy to share with our customers. Working with you and your team, we are confident we can find the right solution for you.
We carry all of the most popular and high-quality brands, including spare parts, so can usually supply within 48 hours – In fact, our service team can often take the needed parts directly from their car stock, getting you working again, fast.
Testing & Compliance
Having your equipment routinely serviced not only makes sense but is a legal requirement, under CQC. Some equipment items, such as compressors and X-Rays need compliance testing. Give our engineers a call directly to book your test today.
We want you to experience a stress-free practice life. By responding quickly, keeping our technical knowledge up-to-date and providing in-depth user training, we can ensure partnering with DecaDent is a fabulous experience.
It can be a real problem finding a reliable, knowledgeable and trustworthy company to carry out routine servicing, repairs and offer equipment sales, but the team at DecaDent have been wonderful. Not only do they respond quickly to problems with equipment but have a great pool of knowledge between them all. We have used them often for all our servicing, as well as supplying equipment for our new surgery.Liz Hill – Phoenix Dental, Almondsbury
Den Dental Group has been using DecaDent since April 2013. The service they offer is exceptional. I can’t speak highly enough of Mike Bojko for servicing our chairs and suction motors, his experience and knowledge outweighs any of the previous companies we have used in the past. Managing the equipment for a fairly large company, the communication I receive from Mike is excellent, I am kept up to date and informed of everything that is going on in every one of our practices. The communication extends to the DecaDent office; the service is fantastic. The team are very professional and give you their undivided attention however big or small the job. They respond very quickly and are always on the end of the phone. They also keep me informed of every stage from ordering and lead times right through to when products have been dispatched.Debbie Boorer - Den Dental Group, Devon
Moving to DecaDent was one of the best decisions Den Dental Group has ever made and I wouldn’t hesitate in recommending them to any company
'We had a complete surgery refit. Miles and the DecaDent team guided us through each stage and took care of everything. From plastering, painting, plumbing and wiring to cupboards, flooring, layout and the all important colours! They worked around us and our patients needs, completing the ‘noisy’ stuff out of hours so not to disturb us. Each member of the team was extremely hard working and professional. Our surgery has been transformed and have had numerous compliments from patients and staff alike. Thank you DecaDent... Highly Recommended'.Kath Knott – Yeovil Dental Access Centre
The DecaDent Team have been fantastic. Miles was proactive in starting the project and pushing it forwards, rather than us chasing him (as so often happens). He made an appointment to visit us and present the proposals, rather than send them on an email. (Much more personal). The “turn-key” service was exactly what he promised. Any problems were dealt with by the Decadent Team. Yes! Use Decadent! They do what they promise.Dr Robert and Gillian Swinson – Hilltop Dental Practice
Miles and the DecaDent Team offered me a great service from start to finish and I would highly recommend them to other dentist’s considering refurbishing their practice. If there was one bit of advice I could offer it would be ‘go for the A-dec 500 chair, it is the best and most comfortable and technically advanced chair I have ever used; wonderful!Anthea Hardiman - Stoke Lane Dental Practice
'In order to achieve "best practice" we decided to install a decontamination room in our Grade 2 listed building. Miles Tucker from DecaDent arrived promptly, following my call, to plan and advise. We quickly came up with a plan, and I had plans drawn within a week. The workmen arrived two weeks later, I have rarely seen more committed or tidier workers, within a total of five working days it was done! Cabinets, flooring, plumbing, decoration and equipment.Dr Phil Bennett - Lyme Bay Dentistry
Thank you DecaDent, great job, well done!'
'What makes DecaDent different? Attention to detail, quality workmanship, schedules that are adhered to and can be relied upon and above all else Miles and his team at DecaDent offer excellent customer service’.Alison Crump – Longborough Dental Practice, Dorking
'DecaDent - excellent. Really good company. No job too small. Always somebody to answer your call to get you going again. Engineers are well experienced and knowledgeable. Spare parts come quickly and are fitted with efficiency, friendly sensible advice. Thoroughly recommend this newcomer to the market having built up a really good rapport with the team over the years'.Pete Joslin - Endsleigh Dental, Barnstaple
'We at Savernake Forest Dental Practice were faced with a difficult challenge; to relocate our practice over a weekend. With help from Tony and Miles, our 4 surgeries were dismantled, moved and reinstalled with minimal fuss thanks to thorough planning and great expertise. Along with their good humour and reasonable costs we have had excellent service.'Jonathan Taylor and Judith Denning Savernake Forest Dental Practice, Marlborough
'On behalf of Warrington House Dental practice I would like to say how impressed we all are on the refurbishment of one of our surgeries. Your designs brought us from the 1970’s to 2011. We were especially pleased with the courtesy shown to our patient’s, staff and visitors by your entire team. I was truly grateful to be able to hand over the project managing into your capable hands allowing me to get on with the running of the practice. It was an added bonus having Andy Boulton available on the end of the phone to answer my endless questions. I did not expect that the surgery would be up and running 4 days ahead of my deadline and that we did not incur any extra costs, far surpassed my expectations. I thought that you might like to know that our patients have been impressed with the WOW factor when they see the refurbished surgery.'Chris White - Warrington House Dental Practice